Return & Refund Policy

Thank you for shopping with [DigitalDive]. We want you to be completely satisfied with your purchase. If you are not satisfied, please review our return policy below.

Returns

You may return eligible items within [14/30] days of receiving your order. To qualify for a return, the item must:

• Be unused and in its original condition

• Be in the original packaging

• Include all accessories, tags, and documentation (if applicable)

• Be accompanied by proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Downloadable or digital products

• Personalized or custom-made items

• Perishable goods

• Clearance or final sale items

• Personal care products that have been opened

Return Process

To request a return, please contact us at:

Email: [support@ourstore.com]

Please include:

• Your order number

• The item(s) you wish to return

• The reason for the return

Once your request is approved, we will provide return instructions.

Refunds

After receiving and inspecting your returned item, we will notify you regarding the approval of your refund. Approved refunds will be processed to your original payment method within [5–10] business days.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within [48 hours] of delivery. We may request photos to assist with the resolution process.

Exchanges

We only replace items if they are defective, damaged, or if an exchange is otherwise approved.

Contact Information

If you have any questions regarding returns or refunds, please contact us at:

[Store Name]
Email: [support@ourstore.com]
Website: [www.digitaldive.com]